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Closing the Bridge Between Marketing and Technology, By Luis Fernandez

Containers Are Commodity, Culture Is Not

Posted on August 1, 2023 By Luis Fernandez

Containers are commodity. Say it out loud, then breathe. We are all hauling the same Docker images through the same registries, pointing at the same clusters, and bragging about the same YAML that nobody really wants to read. Kubernetes won. ECS and Nomad are fine. GitHub Actions, CircleCI, and friends all ship code just fine. The difference maker is not your base image or your Helm chart. The difference maker is the way your team makes choices, writes down promises, and reacts when the pager screams at two in the morning. Culture beats tooling because it decides how fast you learn, how fast you fix, and how fast you ship something customers actually want.

When folks ask for a DevOps maturity checklist, they want a vendor list. They want to hear that moving from Docker Compose to Kubernetes will move their DORA metrics from red to green. It will not. A team that has shared ownership, clear runbooks, and honest retros will outpace a team that just installed the latest gizmo. The best platform is trust. Trust lets marketing ask for a risky experiment without starting a turf war. Trust lets product admit a bet was wrong and turn the ship this week, not next quarter. Trust also makes SRE easier because people raise their hand when they break something, which means recovery starts minutes sooner. If you need a starting point, write down who owns what, define SLOs that map to a clear customer story, and agree on how incidents become change. Push code often, not because a blog told you to, but because a daily habit of small changes makes fire drills calm. You want lead time short, change failure low, and MTTR boring. Containers do not do that for you. People do.

Right now the timeline is busy. Threads just launched, Twitter turned into X, and every meeting has a slide about AI. All of that is fun, but it does not decide your release cadence. Culture does. Here is a simple loop that works. First, make an internal developer platform that fits your team today, not a grand design that needs six quarters and a committee. A good platform is paved paths and kind docs. Golden templates, one click secrets, and a plain service catalog beat a wall of hand crafted shell scripts. Second, push product, marketing, and engineering into the same weekly review. Not a status meeting. A decision meeting. What did we ship, who used it, what will we change. Third, bring cost and reliability to the front of the roadmap. A number in a dashboard means nothing if it is not tied to a promise the team cares about. Pick one customer journey, give it a friendly name, and set a target that fits the stage you are in. If you are chasing growth, you accept some risk and move fast. If you are serving big clients, you slow down at the right moments and write better tests. Fourth, practice incidents like scrimmage. Ten minute game day drills build nerve memory and surface the ugly parts of your stack that no tool will fix for you. Fifth, celebrate boring. Boring builds are a sign that your platform and your rituals are paying off. The headline might be AI, the bedrock is clarity, cadence, and care.

Marketers, this is your field too. You already think in journeys, conversions, and promises. Sit inside the sprint review and ask the same questions you ask about campaigns. What is the goal, what is the signal, and what will we do if the signal is weak. Pair with the platform team on feature flags so you can run real market tests without waiting for a giant launch. Connect analytics to deployments so your team sees the business move when code moves. Bring pricing and packaging into tech debt talks, because the wrong plan shape can push your system into pain faster than any spike in traffic. Engineers, invite them in. Let them see the backlog, the on call board, and the burn chart. Bias your docs to plain language, because the moment everyone can read the same page, you ship faster. Alignment is a cheat code that makes every other part of the stack easier. A small team with clear language will beat a bigger team with fancy charts that nobody trusts.

If you want a checklist, try this. Do you have a platform team with a short charter written in one page. Do product, marketing, and engineering share a single roadmap that pairs bets with the SLOs they touch. Do you track the DORA set with a light touch and use it to ask better questions, not to grade people. Do you practice handoffs through shadow on call, not just docs. Do you rotate a storyteller who writes the change log and posts it where customers and the team can see it. Do you treat feature flags, rollbacks, and canaries as daily habits. Do you make it easy to spin a preview site so sales can test a pitch with the real thing. Do you run a monthly cost review that ends in one clear action. None of this needs a new container runtime. All of this needs a shared way to decide, to learn, and to care about the same outcomes. That is the path to steady shipping and happy sleep.

Containers are commodity, culture is not, and the teams that remember that will keep shipping while the tools keep changing.

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